Search
Close this search box.
Search
Close this search box.

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Free shipping for orders above 150 euros    •    Fast worldwide shipping

Terms and Conditions Zanetto.com

ONLINE SELLING CONDITIONS

To purchase agreement means the distance contract and that the legal transaction concerning goods and / or services concluded between ZANETTO 1963 di Enrico Zanetto & C. S.n.c based in Italy, Padova, Via C. Menotti 9, 35020 Albignasego and a customer as part of a system of organized distance sales from the supplier for this contract, uses the technology of distance communication called “Internet “. All contracts, therefore, be concluded through direct access by the consumer client to the corresponding website at: www.zanetto.com, where, following the procedures indicated, will conclude the contract for the purchase of the property .

For the final consumer is the person who buys goods and services for purposes not directly related to their professional activity. Below we report the conditions of sale that will remain effective until changed by the supplier. Any changes to the conditions of sale will be effective from the moment they are published on the website and will refer to sales made from that moment on.

SALES PRICES AND MODE OF PURCHASE

All sales prices of the services displayed and indicated on the website, for which an offer to the public pursuant to art. 1336 cc, are inclusive of VAT and all other taxes (unless otherwise stated). Where provided transportation cost is duly highlighted in the page within the site that the client will take care to see before confirming the purchase; in the case of delivery abroad will be charged to the consumer any additional costs due to taxes or fees provided by law in the State of destination.

The purchase agreement is concluded through the exact compilation and the consensus expressed by the accession date “on line”.

The customer may pay for the ordered goods using only the payment methods indicated online at the time of purchase.
The estimated delivery times vary from 6 to 9 working days for deliveries all over the world. The customer can still contact the company at any time to get information on the status of the order.

OBLIGATIONS OF THE BUYER

The consumer agrees and undertakes, once the purchase procedure “on line”, to handle the press and keep the present general conditions, which, however, has already seen and accepted as a necessary step in the acquisition and the specifications of the product purchased, in order to fully satisfy the conditions of which agl’artt. 3:04 DECR. Legislative. No. 185/1999.

It is strictly prohibited to enter false data, and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; data details and e-mail address must be the only real personal data and not some other person, or fantasy. It is expressly forbidden to make double entries for a single person or enter data of third parties. The company reserves the right to prosecute any violation or abuse, and for the protection of all consumers.

RIGHT OF WITHDRAWAL AND COMPLAINTS

The customer, in case of reconsideration, can exercise the right of withdrawal (art. 64 and following of the Legislative Decree 206/2005) by returning the purchased product and requesting its replacement or refund.
The right of withdrawal is exercised by sending, within 10 working days from the receipt of the goods, a written communication to our customer care service at the address: admin@zanetto.com.
This communication must contain the codes of the products to be returned as well as indications of the bank details (Cab, Abi, CC) related to their own bank account to allow the possible credit by bank transfer. Within 10 working days from the exercise of the right of withdrawal, the customer is required to ship their returns in their original packaging to the following address: ZANETTO 1963 di Enrico Zanetto & C. S.n.c. – Via C. Menotti 9, 35020 Albignasego, Padova (PD), Italy.
Il consumatore non può esercitare tale diritto di recesso medesimo per prodotti confezionati su misura o chiaramente personalizzati.
I prodotti oggetto del reso non devono essere stati utilizzati e devono essere assolutamente nelle stesse condizioni in cui erano al momento della consegna. Si precisa inoltre che in nessun caso saranno ritirati pacchi in contrassegno o in porto assegnato.

In case of return, the refund will be reduced by the amount of postage (delivery and collection) and banking operations concerning the reimbursement operation, supported by the Zanetto. The right of withdrawal is regulated dall’art.64 et seq. D. LSG. 206/2005.

Once the goods are received and verified the integrity, within 30 days from the communication in which the client has expressed a wish to exercise the right of withdrawal, we will create a coupon for purchase through our website or, at the option of the customer, we will refund the amount paid by bank transfer, or re-credit in PayPal, as soon as possible and within 30 days of receipt of notice of withdrawal. The amount that will be credited is attributable only to the price paid, excluding shipping costs and reimbursement incurred by the customer to return the product to Zanetto.

According to the Directive approved with Regulation 524/2013 / EU by the European Commission, any complaints may be reported in the ODR website. ODR.

CONTRACT TERMINATION AND TERMINATION CLAUSE

ZANETTO 1963 di Enrico Zanetto & C. S.n.c. has the right to terminate the contract of sale entered into by simply informing the customer with adequate and justified reasons; in which case the customer will only be entitled to a refund of the amount already assumed and paid.

JURISDICTION AND VENUE

Any dispute regarding the application, execution, interpretation and violation of purchase contracts signed “on line” through the website is subject to www.zanetto.com Italian jurisdiction; the general conditions are reported, although not expressly provided herein, in conjunction with the Legislative Decree No. 50 of 15.1.1992 and Legislative Decree No. 185 of 22.5.1999.

Any dispute between the parties relating to this contract will be settled by the Court of residence of the customer or elective domicile of the final consumer (Art. 1469 Bis #N19). For all other hole of Padua.