FAQ
Select the product and making sure that you choose the right one if there are several variations. Click on “Add to Shopping Bag” and follow the instructions to complete the order.
The order will not be sent until the end of the checkout process.
If you encounter problems contact our support at: [email protected]
Zanetto accept Visa, Mastercard, American Express and PayPal.
When using American Express, it is recommended to use PayPal, due to some problems encountered with direct payment.
PayPal can be used without registration.
All of our products, along with their guarantee slip, are placed inside non-woven fabric bags that protect them from surface scratches. They are then wrapped in a transparent plastic bag that protects them from oxidation and, finally, placed inside a glossy rigid cardboard box embellished with our logo. Our extremely elegant boxes enhance the precious items they contain. They are therefore ideal for giving as a gift and presenting the object at its best.
To ensure it just let us know writing it in the order notes.
In addition to our online shop, our products are distributed around the world in the areas indicated in the “Shops” section of the website. Our products are sold in the finest shops specializing in silver, porcelain and accessories for the table and home.
Our over thirty years experience in shipping items all over the world has allowed us to develop a packaging system that guarantees the absolute protection of objects during transport.
